Can't watch ADs

[darthrado]

I'm having trouble using "Watch ad" speed ups and shop resets. The first day everything ran smoothly and I was able to do AD speed ups on various things like potion making, check opening etc. However for the past 2 days this has not been the case. I get one or two ad launches normally after that clicking the button does nothing.
OS: Android 7.0
Phone: Samsung galaxy s7 edge

[Aezora]

@darthrado Is it possible for you to upload a video of the problem? Also, are you using WiFi or Data when the problem occurs?

[Rurik Vlein Nogard B]

Same here, try to report the bug in game to get more official I already did it.

[darthrado]

@aezora sure thing. Will do it later in the evening. I think it occurs both for WiFi and Data but will confirm later with the video.

[darthrado]

@aezora Video link: https://www.dropbox.com/s/to9vwfx2gmo59gv/2018-02-20_22-08-27_com.maguss.maguss.mp4?dl=0

Attempt 1 WIFI on:
00:19 - First try [Equipment refresh] - ad triggered - OK
01:02 - Second Try [Bazar Token] - ad failed to trigger, screen briefly flashed on button click [clicked a few times] - NOK
01:49 - Third Try [Potion Speed-up] - ad failed to trigger, screen briefly flashed on button click [clicked a few times] - NOK

Attempt 2 WIFI off:
04:13 First try [Potion Speed-up] - ad failed to trigger, screen briefly flashed on button click [clicked a few times] - NOK

[Ron Benvenuti]

@darthrado i have the same issue, usually i close the game and restart it, then wait few minutes before hitting the "adds" button. This way it usually start working again

[Aezora]

I don't know if this is on @Maguss 's list, but if it wasn't before it should be now. (Also @Maguss, please tell me if you're seeing these.)

[Monty]

I think it is because they are no ads to be shown to you at the moment.
At least I know it can happen with other games so I assume it might be the case here as well.
Only problem here is that Maguss does not detect there is nothing to be shown for the user at the moment so it just looks like nothing is happening.
I assume this because it happens to me usually after I have watched several ads in short period of time.

[Ron Benvenuti]

@monty nice to now, maybe they should develop a popup telling this :)

[Yami]

I thought it was only me because the number of adds I see hahaha.
Hope they solve it soon because when I level up I can not multiply the Magic Dust T_T

[Ron Benvenuti]

@yami yeah, the "cannot double dust" thing happened to me twice

[Rurik Vlein Nogard B]

I really want to get this bug fixed hehe cause lost 2 dust 3 times now XD I hope this next update. Dont cry for the fallen dust u_u.

[Yami]

I recorded a video about the bug:
https://youtu.be/Vlsj4tBgOR0

[Lilithian]

Hello!

Developers know about this issue. It is affiliated with Unity engine. They are trying to find a way to fix this :)

[Yami]

@lilithian good to know that, thanks a lot ^^

[Greybow]

Hello! The problem is not solved yet, and with my second account it is really frequent. Pressing the Ad button make flashing up the loading circle for a moment then nothing happens. In shop, at daily reward, at potion speed up, at leveling up and at every aspect of the game. Only working one time in ten. Restart not help, working accidentaly, broken most of the time. :'(

[Greybow]

Yes, it is working, last day it started to work, i can watch ads, thnaks a lot

[Lilithian]

@greybow said in Can't watch ADs:

Yes, it is working, last day it started to work, i can watch ads, thnaks a lot

Glad to hear you are sorted :)